Scrum Master

TOUCHING HEARTS CREATING MEMORIES

Stage Entertainment is a leading global theater production company producing musicals across Europe, with 16 theaters in the Netherlands, Germany, Spain, France, and Italy, plus offices in the UK. We bring some of the world’s best-known musicals to the stage, developed by international partners and their creative teams, including Disney's The Lion King, MJ the Musical, and Moulin Rouge! The Musical.

We also create our own original productions, such as Anastasia and TINA – The Tina Turner Musical, sharing them worldwide through tours and licensing. We also have our own in-house ticketing system, ensuring a seamless customer experience. 

With around 2,000 employees, we are committed to exceptional shows and a welcoming experience for all. If you want to be part of a creative, dynamic team that brings the magic of theater to life worldwide, we’d love to hear from you!

Here is where your challenge starts:
As Scrum Master, you play a pivotal role in driving both agile excellence and organizational change across Stage Entertainment. You empower teams to perform at their best, foster a culture of continuous improvement, and ensure successful adoption of new ways of working, processes, and technologies.

Working closely with Product Owners, IT teams, and business stakeholders, you facilitate agile delivery, remove obstacles, and guide teams through change. As Stage Entertainment continues its digital transformation journey, you will be instrumental in increasing agile maturity, strengthening collaboration, and embedding change capabilities throughout the organization.

This is a highly visible role with impact across multiple countries, functions, and business initiatives, offering the opportunity to shape how we work and evolve as a global organization.

Specific responsibilities:

Agile Leadership & Team Enablement

• Facilitate Scrum ceremonies and support teams in applying agile principles, practices, and methodologies.
• Coach and mentor teams, Product Owners, and stakeholders to continuously improve agile ways of working.
• Identify and remove impediments that impact team effectiveness and delivery.
• Promote collaboration, transparency, accountability, and continuous improvement across teams.
• Align priorities, dependencies, and backlogs across multiple teams and initiatives.

Change Management & Organizational Development

• Lead and coordinate change management activities for IT-driven initiatives and transformation programs.
• Assess change impacts and develop effective adoption and communication strategies.
• Support stakeholders in navigating organizational change and increasing change readiness.
• Design and deliver training, workshops, and awareness programs related to agile working and change management.
• Act as an ambassador for continuous improvement and organizational learning.

Project & Performance Management

• Manage and coordinate designated projects, ensuring successful delivery against objectives, timelines, and stakeholder expectations.
• Define and track KPIs and metrics to measure agile maturity, team performance, and change effectiveness.
• Provide insights and recommendations to leadership on opportunities to improve ways of working and organizational effectiveness.
• Support the continuous development of governance, processes, and best practices within Global IT.

Qualifications & experience

• Bachelor's or Master's degree.
• Minimum of 2 years of experience as a Scrum Master, Agile Coach, Change Manager, Project Manager, or in a comparable role.
• Proven experience facilitating agile teams and driving organizational change initiatives.
• Experience operating in international and complex stakeholder environments is an advantage.
• Strong knowledge of Scrum, Agile frameworks, and Agile delivery practices.
• Solid understanding of change management methodologies and adoption strategies.
• Sufficient business and technical understanding to assess feasibility, risks, and organizational impact.
• Ability to establish meaningful performance indicators and drive continuous improvement initiatives.
• Experience with project management methodologies and delivery governance.
• Strong facilitation, coaching, and stakeholder management skills.
• Excellent communication skills, with the ability to adapt your style to different audiences and levels within the organization.
• Empathic, organizationally sensitive, and capable of building trust across teams and functions.
• Analytical and solution-oriented mindset with strong problem-solving abilities.
• Ability to create alignment, transparency, and collaboration across diverse teams and stakeholders.
• Fluent in English, both written and spoken.
  

Nice to have

• Srum Master certification (PSM, CSM or equivalent).
• Prosci or other recognized Change Management certification.
• Experience with scaled agile frameworks such as SAFe.

What does Stage Entertainment offer?

• A diverse and challenging position in our successful and dynamic company based at the Zuidas in Amsterdam.
• 25 vacation days to enjoy, 1 D&I day and 2 designated days off from Stage Entertainment
• Good pension scheme and travel allowance.
• You can work from home, but also consider it is important that you work in the office a minimum of 3 days per week. The office workplace is in Amsterdam.
• The opportunity to work remotely for two weeks, with a destination of your choice.
• We value your personal development, that's why there are plenty of opportunities for training and education.
• Competitive salary in line with the market.

Passion connects us: Step into the next STAGE of your career.

Take the stage and let's arrange a meeting to discuss the exciting opportunities that await you here!

Stage Entertainment encourages candidates to apply for this vacancy, even though they don’t fit all qualifications. However, candidates must demonstrate a history of innate curiosity and rapid learning and articulate how skills and experiences are transferable to our company.

Stage Entertainment ensures we are always recruiting a diverse mix of colleagues who are representative of the diverse audiences we attract. In doing so, we have access to a broad range of ideas, perspectives and insights that allow us to touch hearts and create memories. Please find more information about our DEI initiatives: DEI | Stage Entertainment (stage-entertainment.com)